General Information

When you visit our website, different sets of information are collected including the IP address you are accessing the website from, the version and type of web browser you are using to access the website, the operating system used, any referring domains, and time of the request. With this information, we cannot identify individual user’s identity and we do not intend to attempt to do so. We use the collected data for statistical purposes only, mainly to help us improve the content, look, and feel of our website. Please note that we may collect additional data, including email addresses, phone numbers, postal addresses and name, which you voluntarily provide us with while using our website. You can still pay and use our services without providing us with said personal data, either by accessing our services using a pseudonym or anonymized data.

COOKIES:

This website uses cookies to collect data that is used for statistical purposes. Cookies are small files that are stored on your computer's hard drive and monitor your activities when using our website, providing useful data that helps us to facilitate navigation. When cookies are stored on your computer, you do not have to enter all the necessary data to use this website each time you visit it. This data enables us to tailor our website to your specific preferences and needs, and is part of our efforts to provide you with seamless access to pages and services.

If you do not want cookies to be stored on your computer, you can set your browser to reject cookies from our website. To learn how to configure your web browser to manage cookies, please go to the help center of the browser you are using. You can delete cookies that are already stored on your computer at any time. Please note that disabling cookies may limit some of the features of our website and you may not be able to enjoy an optimized user experience.

DISCLOSURE OF DATA TO THIRD PARTIES:

Unless otherwise stated in this declaration, all data that you provide to us or that we collect from you when you use our website will be kept confidential and will not be passed on to third parties, unless there is a legal obligation to do so or the data must be transferred in order to fulfill the contractual relationship that you have entered into. Third-party partners and companies, including online payment providers, only have access to this data if it is necessary for processing your order. In such cases, we ensure that the scope of data transfer is limited to the agreed minimum. In addition, we apply strict data protection to all personal data that you provide to us or with which we come into contact, and we act in accordance with data protection regulations.

Please note that we are not responsible for data that you provide to other service providers. We only take measures to ensure that the data shared about you by other service providers complies with the legal provisions on data protection and privacy as set out in our privacy policy. Where applicable, personal data will be passed on to service providers and their assistants who offer cloud-based software and data processing solutions for the hotel in order to evaluate and process this data on behalf of the hotel (for the above purposes).

GOOGLE ANALYTICS:

This website uses Google Analytics, an analytics service supported by Google, which helps websites understand how pages can be customized to improve the user experience. This service uses cookies to track your activities, including the time you spend on our website and the pages you visit. Please note that no personal information about you is collected through our Google Analytics account, meaning we cannot determine who has visited our website. For more information about Google Analytics, please visit the official Google Analytics page.

GOOGLE ADWORDS REMARKETING:

We use Google AdWords Remarketing for advertising purposes on the Internet. The AdWords Remarketing program enables relevant advertising to be displayed based on the pages you have visited on our website. This information is collected by a cookie that is stored on your computer. THIS COOKIE DOES NOT IDENTIFY ANY PERSONAL DATA AND DOES NOT ALLOW ACCESS TO YOUR COMPUTER. The Google AdWords Remarketing program enables us to tailor our marketing to your needs and only show you ads that you may be interested in seeing.

FACEBOOK: CUSTOM AUDIENCE PIXEL (CUSTOM AUDIENCE FROM YOUR WEBSITE):

A custom Facebook audience pixel is a piece of JavaScript code that is installed on every page of our website and collects custom data and transfers it to the Facebook marketing program. We use this service to collect data about user behavior on our website. The data collected by the pixel includes the user's browser session, which is transmitted to Facebook together with a hashed Facebook ID and the URL visited by the user.

Every user on Facebook has a unique Facebook ID that is device-independent. This helps us monitor users of our website when they access it from a variety of devices. We use this data for commercial purposes, in particular for the targeted placement of ads via the Facebook advertising platform.

NEWSLETTER:

You can only receive promotional information from our newsletter if you have given us permission to use your email address for this purpose. Our website or its partners will never send you newsletters or promotional emails that you have not signed up for. When you sign up for our newsletter, you can select your areas of interest in order to receive relevant emails.

We use this data together with your personal data to send you information that is of interest to you. If you wish to unsubscribe from our newsletters or promotional emails, you can click on the unsubscribe link at the bottom of the email.